Privacy Policy

Last Updated: June 15, 2026

At MOOM, we believe that creating a home is built on trust. The same care we bring to curating furniture and decor for your space extends to how we collect, use, and protect your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, create an account, subscribe to our communications, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with MOOM, we may collect certain information about you, including:

Information You Provide Directly

  • Your name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Payment information (Un-stored & confidential to order)

  • Account login credentials

  • Information you provide through customer service inquiries, reviews, surveys, or communications with us

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • Device type and browser information

  • IP address

  • Website usage data

  • Pages viewed and products browsed

  • Referral sources

  • Shopping behavior and interactions with our website

How We Use Your Information

We use your information to provide a seamless shopping experience and to operate our business effectively. This includes:

  • Processing and fulfilling orders

  • Providing shipping updates and transactional communications

  • Managing your account and purchase history

  • Responding to inquiries and customer support requests

  • Improving our products, services, and website experience

  • Personalizing content and product recommendations

  • Detecting and preventing fraud or unauthorized activity

  • Complying with legal obligations

  • Sending marketing communications when you have chosen to receive them

You may unsubscribe from promotional emails at any time using the link provided within those communications.

Payment Information

Payments made through our website are securely processed by trusted third-party payment providers. MOOM does not store complete payment card information on our servers. Payment processors maintain their own privacy and security practices governing the information they collect.

Cookies and Similar Technologies

Our website uses cookies, pixels, and similar technologies to improve functionality and understand how visitors use our site.

These technologies help us:

  • Remember your preferences and shopping cart contents

  • Analyze website performance and visitor behavior

  • Personalize your shopping experience

  • Measure the effectiveness of our marketing efforts

  • Deliver advertisements that may be more relevant to your interests

Most web browsers allow you to modify cookie settings. Please note that disabling certain cookies may affect the functionality of portions of our website.

Sharing Your Information

We do not sell your personal information in exchange for monetary compensation.

However, we may share information with trusted service providers who assist us in operating our business, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting providers

  • Analytics providers

  • Email and marketing platforms

  • Advertising and retargeting partners

  • Professional advisors and legal authorities when required by law

These parties are authorized to use your information only as necessary to perform services on our behalf.

Targeted Advertising and Your Choices

As described above, we may share certain information collected through cookies and similar technologies with advertising partners to provide advertisements that may be more relevant to your interests.

Under certain U.S. state privacy laws, these activities may be considered "sharing," "selling," or "targeted advertising."

Depending on where you reside, you may have the right to opt out of these activities. If you wish to exercise your opt-out rights, please follow the instructions provided through our website's privacy choices tools or contact us using the information below.

If you visit our website with the Global Privacy Control (GPC) preference signal enabled, we will, where required by applicable law, recognize this signal as a request to opt out of activities that may constitute the sale or sharing of personal information for the browser and device used to access our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Receive a copy of your personal information

  • Opt out of targeted advertising and certain data-sharing practices

  • Withdraw consent where processing is based on consent

  • Appeal decisions relating to privacy requests, where applicable

To exercise these rights, please contact us using the information below.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we continually strive to use commercially reasonable measures to safeguard the information entrusted to us.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services to you, maintaining business records, resolving disputes, complying with legal obligations, and enforcing our agreements.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website following such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like additional information regarding how your personal information is handled, please contact us:

MOOM

Email: hello@moommarket.com

We are committed to addressing your questions thoughtfully and transparently.